At Kilkenny Cycle Clinic, we aim to make your purchase and delivery experience simple and transparent.
Order Processing
All bikes and products are processed once payment has been received.
A 25% deposit is required to secure your order.
Alternatively, customers may choose to pay the full amount upfront at the time of purchase.
Payment & Dispatch
Bikes will only be dispatched once full payment has been received.
If a 25% deposit is paid, the remaining balance must be cleared before the bike is shipped.
We will notify you when your bike is ready for dispatch.
Delivery Times
Delivery times may vary depending on stock availability and location.
Estimated delivery times will be provided once your order is confirmed.
We are not responsible for delays caused by couriers or circumstances outside our control.
Delivery Charges
Delivery fees (if applicable) will be clearly stated at checkout.
Free collection from our premises may be available — please contact us for details.
For any delivery queries, please contact us directly.